Frequently Asked Questions

Straight answers about products, ordering, payment, delivery and returns.

Ordering & payment

What currency are prices in?

All prices are in South African Rand (ZAR). Golf-cart prices are shown both excluding and including VAT, because business buyers work from the excluding figure and private buyers from the including figure.

What payment methods do you accept?

RGMZ accepts Bank Transfer (EFT), Debit / Credit Card, Cryptocurrency. Choose your preferred method at checkout. RGMZ reviews the order and delivered total before sending the relevant payment instructions.

Does the website collect my card details?

No. The current checkout does not request, handle or store card details. It prepares the order for confirmation by WhatsApp or email.

Products & condition

How many products do you list?

RGMZ currently lists 345 golf products, of which 168 are pre-owned, plus 14 golf carts.

How do you describe pre-owned condition?

Every pre-owned item is inspected by RGMZ before listing. The product page combines the recorded condition, photographs and verified specifications for that exact item. Normal wear shown and described on a pre-owned listing is part of its disclosed condition.

Are the specifications complete on every product?

Each page presents the verified information held for that exact item. Fields that cannot be supported by the product record are omitted rather than filled with assumptions.

How are product reviews handled?

RGMZ publishes customer reviews only when they come from genuine customers. Reviews are never invented or imported from another retailer.

Golf carts

How much does a golf cart cost?

Across the carts currently listed, prices run from R95 900 to R236 900 including VAT. See the golf cart prices page for a breakdown by seating capacity and power system.

Can I add a golf cart to my cart and check out?

Yes — every priced cart on the site works the same way as our other products: add it to your cart and complete checkout. For a fleet or multi-unit requirement, use the Estates & Resorts enquiry instead, since that is a different kind of order.

Should I choose lithium or lead-acid?

Lead-acid is cheaper to buy; lithium is cheaper to own. If you are keeping the cart more than a couple of seasons, lithium usually works out cheaper despite the higher purchase price. Our lithium battery guide explains why.

Do you supply estates, resorts and clubs?

Yes. Multi-unit and fleet requirements are handled directly rather than through the standard enquiry queue. See the Estates & Resorts page.

Delivery & returns

Where do you deliver?

RGMZ delivers throughout South Africa and internationally. Delivery fees and estimated timing are calculated for the products and destination and confirmed before payment. International customers may also need to pay destination-country duties, taxes and clearance charges.

How are golf carts delivered?

Golf carts use specialist transport rather than a parcel service. RGMZ calculates the route, access requirements, charge and estimated timing for the exact cart and destination.

What is your returns policy?

Eligible change-of-mind returns may be requested within 14 days after delivery. Online cooling-off and defective-goods rights apply where the law provides them. Incorrect, damaged or qualifying defective goods are returned at RGMZ's cost after validation; change-of-mind return transport is paid by the customer.

Still stuck? Send us the question directly — we would rather answer it than have you guess.
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